Legislation and administrative guidelines
Kela’s administrative structure and organs are laid down in its governing Act of Parliament. Key legislation pertaining to Kela’s operations can be found in the Finlex online service (Finnish and Swedish only).
Administrative guidelines on benefits
Social rights
- Redress in FinlandThe appellate procedure in social security matters varies according to the benefit in question and the authority which made the decision.
- International supervisory bodiesAn appellant may in certain cases, after using all national legal remedies, lodge a complaint with the European Court of Human Rights or some other international supervisory body.
- EU General Data Protection RegulationKela exercises due care in all its operations and ensures a high level of data protection and data security.
- Accessibility of Kela’s online servicesWe work to make our online services accessible to everyone. We use accessibility statements to describe how accessible our online services are and to tell users how to give us feedback on accessibility.